Mobile Call Analytics Software to Pull Data from Reps' Mobile

A call tracking & analytics software built on actual SIM call data, not rep self-reporting, giving sales managers a real-time view of team call volume, talk time, missed calls, and outcomes.

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A completed call on a rep's mobile phone next to the manager's live team call analytics dashboard updating with the new call

Feed Your Dashboard With Call Performance Monitoring Software

Once the CRM is connected, every call your rep makes updates the dashboard without any rep involvement.

Rep Makes a Call

Their own mobile number, their own SIM. No VoIP, no virtual number.

Call Logged Automatically

Duration, direction, disposition, and caller number captured the moment the call ends.

Dashboard Updates in Real Time

Total calls, talk time, connect rate, and missed calls reflect the latest activity.

Data Lands in the CRM

The full call record syncs to the right lead or contact record automatically.

A rep makes an outgoing call from their own mobile SIM using the native dialler, with no VoIP or virtual number involved

A call record showing duration, direction, caller number, disposition and follow-up date logged automatically the moment the call ended

A team dashboard updating in real time with total calls, talk time and missed calls as new activity comes in

A CRM activity record showing the synced call, talk time, outcome and attached recording landing on the right contact

Every Call Becomes a Trackable Data Point, Not a Memory

Call tracking and analytics software is only as useful as the data feeding it. 360 CallAnchor captures six data points on every call, automatically.

Call Direction

Incoming or outgoing, captured without rep action.

Call Duration

Exact talk time per call, per rep, per day.

Caller Number

Matched against your CRM record automatically.

Call Outcome

The disposition the rep saves immediately after the call ends.

Call Recording

Business call audio attached to the CRM record where recording is enabled.

Follow-up Date

The callback the rep commits to, synced to the CRM with the call.

See Your Team's Real Call Activity on One Dashboard

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Works With Any CRM. No Migration Required.

Your CRM Not on the List? 360 CallAnchor Still Connects.

360 CallAnchor syncs call data, analytics, and dispositions into any platform that accepts a webhook or API connection, not just the ones on a preset list.

Add Your Endpoint

Enter your platform URL and authentication details in Settings.
Choose Sync Frequency

Set how often call data pushes to your platform, per integration.
All Analytics Data Travels With the Call

Call logs, talk time, disposition outcomes, recordings, and scheduled follow-ups all reach your platform in one sync.

Integration SettingsConnected

Endpoint URL

https://your-platform.com/api/v1/calls

Authentication

Bearer ••••••••••••••••

Sync frequency

Real timeEvery 15 minHourly

Payload includes

Call log & direction
Talk time
Disposition outcome
Recording reference
Scheduled follow-up

What Goes Into Your Dashboard Is as Important as What Comes Out

Complete, Not Selective Low-Signal Areas Your CRM Data, Not Ours

The Data Behind Your Dashboard Is Complete, Not Selective.

Business Calls Only: Only business calls count toward volume, talk time, and disposition data. Personal calls never enter the report.
No Manual Override: Call logging is automatic. A rep cannot choose to skip a difficult call.
Admin-Controlled Rules: Admins set which call types sync and whether recordings attach.

Call settings screen separating business and personal calls, with sync toggles on for business calls and off for personal

Reps in Low-Signal Areas Still Show Up in the Data.

SIM-Based Capture: Logging happens on the mobile network, not over data.
Auto-Sync on Reconnect: Records queue on device and sync the moment connectivity returns.
One Data Model, Every Rep: Field, remote, and desk reps all feed the same dashboard with no gaps.

Four-step flow: a call happens with no internet, data is saved locally, internet returns, and the record syncs to the CRM

Your Dashboard Numbers Are Built on Your CRM Data, Not Ours.

No Data Stored on Our Servers: Call logs, recordings, and dispositions land in your CRM.
Set the Retention Window: Admins choose how long data stays on device before deletion, from real-time to 30 days.
History Lives in Your CRM: Your call analytics history is as permanent as your CRM, not dependent on our storage.

Data retention configuration screen with the retention window set and a note that records live in your CRM

Call Analytics Dashboard vs. Manual Call Reports

Most teams without dedicated call tracking and analytics software fall back on spreadsheets and end-of-day summaries. That works until the team grows past a handful of reps.

Capabilities	Call Analytics Dashboard	Manual Spreadsheet Reports
Updates as calls happen	✓ Yes	✗ No
No rep self-reporting required	✓ Yes	✗ No
Filterable by rep, team, or date range	✓ Yes	✗ No
Disposition and outcome breakdown included	✓ Yes	✗ No
Synced into the CRM automatically	✓ Yes	✗ No
Accurate regardless of how busy reps are	✓ Yes	✗ No

See Every Call as a Number Your Team Can Act On

No spreadsheets, no end-of-day reporting. Just a call analytics dashboard that's already up to date when you open it.

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FAQs About Call Tracking and Analytics Software

What does mobile call analytics software actually measure?+

360 CallAnchor tracks total calls, total talk time, average talk time, agent call duration, missed calls, and disposition breakdown. Every metric is pulled from actual SIM call data, so the numbers reflect what your team called, not what they reported.

Does 360 CallAnchor generate automated reports or is it a live dashboard?+

It is a live dashboard and call records view, not a scheduled report. Managers open the dashboard to see current team activity, filter by rep or date range, and drill into individual call records directly.

Can call performance monitoring software show which rep is underperforming before it hits the pipeline?+

Yes. Agent-level call duration and disposition breakdown are visible per rep on the dashboard. A rep with falling talk time or a rising not-reachable rate appears in the data before the pipeline reflects it.

What happens when a caller is not in the CRM?+

When an incoming number does not match an existing record, 360 CallAnchor automatically creates a new lead and attaches the call data to it. No manual record creation needed.

How is call tracking and analytics software different from just checking call logs?+

Call logs show individual records one at a time. Call tracking and analytics software aggregates those records into team-level metrics like total talk time, missed call count, and disposition mix, so managers see patterns without opening every record individually.

Can managers filter call data by individual rep and date range?+

Yes. Total calls, talk time, missed calls, and disposition outcomes are all filterable by rep and date range inside the portal. Managers can isolate one rep's activity over any period without affecting the team-wide view.

Does call reporting software for sales teams work the same for field reps and desk reps?+

Yes. Capture happens on the SIM, not over the internet, so field reps logging calls between site visits feed the same dashboard as desk-based reps. Managers get one consistent view across the whole team, not two separate datasets to reconcile.